Refund policy

Last Updated: September 23, 2026

At VEDA SHOP, we want you to be satisfied with your purchase. We offer a 5-day return window from the date of delivery.

1. Eligibility for Return

A product may be eligible for return if:

• You received the wrong product.

• The product was damaged or defective upon delivery.

• The product is unused and in its original condition and packaging.

For hygiene and safety reasons, opened or used Ayurvedic products may not be eligible for return unless the product is defective or damaged.

2. Return Conditions

To request a return, please contact us within 5 days of delivery.

The product must be returned with its original packaging, labels, and accessories, where applicable. We may request photographs or an unboxing video to verify damage or incorrect items.

3. Refunds

Once the returned product is received and inspected, we will notify you whether the return has been approved.

If approved, the eligible refund will be processed through the original payment method or another applicable method.

Refund processing time may vary depending on the payment provider or bank.

4. Non-Returnable Items

Products that have been opened, used, damaged after delivery, or returned without the original packaging may not be eligible for a refund.

5. Contact Us

For return or refund requests:

VEDA SHOP
Email: help.cartrix24@gmail.com