FAQs

Frequently Asked Questions

1. What is VEDA SHOP?
VEDA SHOP is an online store offering carefully selected Ayurvedic and herbal wellness products.

2. Are your products Ayurvedic?
Yes, our store focuses on Ayurvedic and herbal products. Please check the individual product label for specific ingredients and details.

3. How do I use the products?
Follow the dosage and usage instructions provided on the product packaging. Do not exceed the recommended use.

4. Can I use Ayurvedic products with other medicines?
If you are taking medication, pregnant, nursing, or have a medical condition, consult a qualified healthcare professional before using any product.

5. How long does delivery take?
Orders are generally delivered within 3–7 business days after dispatch, depending on your location.

6. Do you offer Cash on Delivery?
COD may be available for eligible locations and orders. Available payment options will be shown at checkout.

7. Can I return my order?
Yes. Eligible products can generally be returned within 5 days of delivery, subject to our Return & Refund Policy.

8. What if I receive a damaged or wrong product?
Contact us within 5 days of delivery with your order details and photographs. We will review the issue and assist you with the appropriate resolution.

9. How can I track my order?
Once your order is dispatched, tracking details will be shared through your registered contact information where available.

10. How can I contact VEDA SHOP?
You can contact us at help.cartrix24@gmail.com  for order and product-related queries.